Space and Performance Hire

Booking inquiries can be made by phone on 0208 981 6617, email or in person.
We do not pencil in or make tentative bookings.
Bookings are confirmed on receipt of payment.
We do not accept American Express.

Cancellations

Cancellations must be made by phone or in person within office hours (10am to 6pm)
For a full refund you must cancel with at least seven days notice.
Under seven days we cannot give any refund.
Any alteration to a booking must be made with seven days notice. The date or time of a booking the adjusted booking must fall within two weeks of the original date. If there is no available space within this time, Chisenhale will not be able to accommodate the alteration.

Any booking for more than 11 hours or across three days (or more) is considered a block booking.
Cancellation of a block booking must be enacted with at least two weeks notice for a full refund. A 50% refund will be given with up to seven days notice, after which no refund will be given.

Cancellations are only accepted during office hours (usually Monday-Friday, 10am-6pm) via phone.

Space Usage

All bookings start and end on the hour. We do not offer half hour bookings or bookings on the half hour.
Space users are asked to leave five minutes at the end of their booking to ensure the space is left in a tidy fashion for the next user.
We cannot accommodate any hard-soled or heeled shoes in either of our studios. This includes tap, flamenco and ballroom footwear.
Neither studio has mirrors. Images of our studios can be seen here.
We cannot accommodate aerial equipment, poles or any prop that needs affixing to the floor or ceiling.

If users of the space are disruptive, antisocial or disrespectful, Chisenhale reserves the right to ask any participants to leave without refund, and may refuse to accommodate future bookings.